Susan Gregory joins me to talk about what kind of industry estate agency really is; is it a sales industry where we are targetted and paid to make sales or is it a customer service industry? Are employees being incentivised wrongly for the wrong actions or behaviours?

A really interesting chat and one that got me thinking about my own team...

Kristjan aka the Viking joins me to talk about the challenges of setting up your own business and running a successful one, but also the benefits of doing so and how the barriers to entry aren't perhaps as daunting as you may think.

Emily Graham joins me to talk about social media and shares all her tops tips and advice on how to get the most from the different platforms and what works and what doesnt.

Andy and talk all about his move from a corporate agency to an independent local agency and the differences between the two.

As ex- Romans employees from years ago, we talk about what they did back then to create such elite people and performances and whether they can transferred into today's market.

Alice Thompson joins me to talk about why she took her employer to court and won on her discrimination claim. She explains that she wants to make the industry a better place for generations in the future by fighting her case and how she thinks businesses will need to adapt and evolve by offering flexibility if they want to survive.

Alice shares her thoughts on making change happen.

Megan joins me to talk about how she has embraced TickTock to communicate in a new way with her lettings audience in Reading. Megan now receives over 30,000 views for some of her videos and she shares her tips on how agents can embrace social media to build their personal brand and help clients.

Mark joins me to talk about how he is genuinely passionate about providing superb customer service in estate agency. We discuss how much better it would be for clients if everyone worked together rather than against each other.

SJ from Preston Baker joins me to talk about how it can often be easy to ignore what our bodies are telling us and feel invincible especially when we 'think' we can't any time off work.

She and I discuss how good managers know when to put the pressure on and when to pull back. She also gives me her top tips for new managers.

Ian ran one of the first and largest property recruitment businesses in the UK and he joins me to talk about how things used to be and what he thinks have changed in the industry and the process.

We touch on how there are different models to chose from now and that for job seekers the opportunities are much greater.

Long gone are the newspaper adverts and a hot box!

Reagan joins me on the podcast to chat about the stresses and strains of working on a low basic and how despite employers offering mental health support, are they simply sticking a plaster over the real problem?

We talk about the future of estate agency and what we think employers can and should be doing more of to help their people.