Timings

00:15 - Scene 5.1 None of your business

04:55 - Discussion between Mike and Russell

09:20 - Duty of Confidentiality

10:45 - Obligations in a business

12:00 - Openness with competitors

13:05 - Family in business and confidentiality

15:30 - Intellectual Property (IP)

17:12 - Digital Confidentiality

20:03 - Tip #1 - Understand your obligations

20:51 - Tip #2 - Breaking a confidence process

21:23 - Tip #3 - Put security measures in place

21:57 - Tip #4 - Train your people on the privacy rules

22:03 - Tip #5 - Plan for a Breach

23:02 - What's next?

Useful Information

Confidentiality (@06:40)

Confidentiality in the workplace: What you need to know - Article (DirectLineForBusiness)

How employers can protect confidential information - Article (PersonnelToday)

The importance of confidentiality in the workplace - Article (Hiscox)

Defining Professional Confidentiality in practice (@09:20)

Ethical Principles and Code of Professional Conduct - Document (UKCP)

Ethical Framework for the Counselling Professions - Article (BACP)

Accounting Professional standards - Document (AAT)

Code of Professional Conduct or HR/Personnel - Document (CIPD)

Policing Code of Ethics - Document (College of Policing)

The Police (Conduct) Regulations 2008 - Schedule (gov.uk)

Top tips for ...(@20:03)

Know what you need to keep confidential

Establish policies, processes and procedures to define what you do

Protect the information

Train the team in the requirements and the rules you've established

Define what to do WHEN a breach occurs

Basic Technological Security ...(@21:23)

Cyber Essentials - Site (ncsc.gov.uk)

Episode script

None of Your Business None of Your Business

CONTINUITY: Jakob has been unexpectedly invited to Nero’s for a midweek evening meal. Nero waits at the door as Jakob walks from his car to the house.

NERO: (incredulous bellow) 2 and a half million quid! Two and a half MILL-E-ON What the hell man?

JAKOB: “Man”? Never heard you use that before – what are you yelling about?

NERO: You are in to Sydeline to the value of 2 and a half million pounds already. With no revenue on the books!

JAKOB: How the hell do you know that?

NERO: Zelda told me at lunch.  It was all I could do to stop myself falling off my chair.

JAKOB: What the…

NERO: It would have been cheaper for you just hand me the DB5 and go build yourself a new one from scratch

JAKOB: (irritated) Can we go inside please?

NERO: Had better, you probably need a drink and a lie down

JAKOB: humph

NERO: Take a seat Jake

JAKOB: Its… Oh stuff it.  What in gods name did Zelda tell you?

NERO: She gave me a full update on the works at the unit, the product line, the whole nine yards.  I was impressed until she showed me the balance sheet.  Honest to goodness I nearly swallowed my gold tooth

JAKOB: Firstly, I’m not happy about this.  I will have to talk to Zelda about this breach of confidentiality.  Secondly, it’s none of your business how I go about making your daughter a successful business owner.

NERO: It is when I’m your friend too

JAKOB: Well, yes, I guess.  However, things are a little different now – we’re in competition both in the product marketplace and..

NERO: (interrupting) I gave up on that product line you know

JAKOB: I know, I know, but Zelda is confident she can iron out what you couldn’t

NERO: And my 12 person product development team

JAKOB: Yes, yes and them

NERO: And my marketing team, sales team and manufacturing people

JAKOB: Yes, yes, yes… All them too

NERO: Honestly I wish she’d piped up at the time (tongue in cheek)

JAKOB: I bet… Anyway, we are in competition

NERO: ish

JAKOB: ALRIGHT! We are looking to compete with you …ish AND we have a wager

NERO: And you fancy my daughter

JAKOB: Yes, no.  That’s not the point

NERO: Asked her out yet?

MUM: Oh hello Jake, so lovely to see you.  Is Zelda with you?

JAKOB: Hi Mrs Zero, lovely to see you too.  We