Timings

00:15 - Scene 7.1 - This time it's Personnel

05:24 - Scene 7.2 - I don't like Mondays

08:35 - Discussion with Donna Negus and Oliver Watson

10:50 - Initial thoughts on "Winging it" in recruitment

13:20 - The "Silver Spoon" and the "Scrapper" candidates

13:50 - Appropriate Locations

16:33 - Interview question no-no's

18:05 - Is it all about a degree?

21:00 - Good questions

22:00 - The recruitment process

26:57 - The social media effect

28:45 - The impact of bad recruitment processes

29:44 - Scoring candidate attributes

31:04 - Discrimination through nicknames

36:20 - Top tips (see below)

43:27 - Difference between small and large organisation

46:35 - Next hot topic?

48:05 - What's next?

Useful Information

Recruitment (@8:35)

Recruiting Staff Guide - Document (ACAS)

Recruitment Guidance - Article (ACAS)

Various CIPD Blog Articles - Hashtag index (CIPD)

Recruiting and Hiring - Page (gov.uk)

Getting advice

Sekoya Specialist Employment Services

Watson Evans Associates

Top tips for Recruitment (@36:20)

Make time your friend

Prepare to be consistent

Make sure you understand what you're recruiting

Create person and job documentation

Find the best routes to finding candidates

Pay someone to support your recruitment activities

Establish good training, like equality

Know your structures (organisation, reporting, etc)

Properly induct and training new people

Ensure new staff members are fully supported

Have good documentation available to all

Episode script

This time it's Personnel I don't like Mondays This time it's Personnel

CONTINUITY: A call from one of her oldests friends has Zelda coming back to the Dog and Bone for a catch-up

PENNY: ZELDA! Woo hoo! Over here sweetie.  How totes amazeballs to see you!

ZELDA: Penny… How are you doing? It’s been… Well… Absolutely ages!  Who is this?

PENNY: Zelda, this is Bryock (Bree-ock), my oldest

ZELDA: Get away with you, little Brioche

BRYOCK: (serious) A brioche is a roll!

ZELDA: Well noted – and you used to be soft and plump too… when you were younger that is.  But what a handsome chap you’ve turned into

BRYOCK: Well, thank you very much.

ZELDA: What brings you into my neck of the woods. You still in Surrey?

PENNY: Oh yes, it’s lovely living in the Garden of England

ZELDA: I thought that was Kent?

PENNY: Close enough darling, it’s close enough.  Anyway I saw from your Facebook posts that you were starting exciting new things

ZELDA: Oh yes, yes, yes. I am.  It’s amazing being your own boss and having complete control over everything.  I am going to rock the business world with innovative approach and ideas.

PENNY: That sounds marvellous Zel.  I saw you were hiring too.

ZELDA: Oh yes, interviews start next week

PENNY: Are you well practiced in your techniques? I’ve seen some travesties in my time in HR in the city.

ZELDA: I’d forgotten you were a personnel expert

PENNY: Human Capital darling – Personnel is so last century

ZELDA: Right.. Human Capital it is.  You still at it?

PENNY: No, no, gave that up with child number 4, Robbie is doing so well with his business, I don’t need to work. I’m a mummy of leisure.

ZELDA: F…f…four kids… (turning to Bryock) bet you’re still the favourite?

BRYOCK: Piyush Goyal once said, “It’s equal opportunity for all, and we don’t play favourites.”

ZELDA: (pausing) Oh, right, well that’s nice.  Are you studying English or Politics or something?

BRYOCK: I’ve just finished my Philosophy BA in York

ZELDA: FINISHED… Holy smoke Penny! You’ve got a child that’s finished University

PENNY: I know, we’re so proud of him.  He’s the first Penhalegun to make it through University.  He’s looking for his first job now.

ZELDA: Really, what do you fancy doing Brioche, sorry, Bryock?

BRYOCK: I think Philosophy has prepared me so well for any number of jobs, Marketing, Legal, Politics, the list goes on.

PENNY: You should try your interview techniqu