In this special Behind the Scenes episode, Tori sits down with her OBM (Online Business Manager), Meredith, for an honest conversation about systems, scaling, leadership, and what it really takes to support a business beyond the founder.

For years, Tori built Big Money Strategies through a combination of strategy, delivery, and sheer determination. But as the business grew, it became clear that scaling would require more than just working harder.

It required systems.

It required structure.

And it required support.

In this episode, Tori and Meredith pull back the curtain on their working relationship, how Meredith transitioned from client to OBM, and the operational changes that helped create a more scalable business model.

They also explore the difference between a Virtual Assistant and an OBM, why trust is essential in leadership teams, and how having someone who thinks differently can strengthen business growth.

If you've ever wondered whether you're doing too much yourself, or what support actually looks like behind the scenes of a successful business, this episode offers a refreshingly honest look at what scaling really requires.

🔑 Inside this episode:

• Why Tori knew she needed an OBM to scale

• How Meredith transitioned from client to team member

• The operational bottlenecks that were limiting growth

• Why client experience and systems matter

• The difference between a VA and an OBM

• How continuous improvement shapes business growth

• The role trust plays in a leadership team

• Why hiring someone who thinks differently is an advantage

• How systems create more space for delivery and leadership

👉 If you're building a business that feels heavily dependent on you, this episode will challenge you to think differently about support, systems, and sustainable growth.