In this episode of the Bug Bux Podcast, Jake and Jana Claus dive into an inspiring journey with David Morgan, the founder of Biggest Bird Pest Control, as he shares how he transitioned from managing a bank to starting his own pest control company—all while honoring a heartfelt legacy. Hear his insights on balancing a full-time job, the challenges of starting a business, and how authenticity and resilience drive success. A must-listen for aspiring entrepreneurs looking for motivation and practical advice!

In this episode of the Bug Bux Podcast, Eric Bassett and Jake Claus discuss the intricacies of rodent control, offering practical advice for pest control professionals. From investigating rodent activity and pricing strategies to the science behind bait stations and the importance of PPE, this episode covers everything you need to know to create effective rodent management program. Whether you’re a seasoned pro or just starting out, this conversation is packed with actionable insights to elevate your pest control business.

In this episode of the Bug Bux Podcast, Eric Bassett and Jake Claus dive deep into the intricacies of purchasing a pest control company. From real-life acquisition stories to tips for minimizing risk, they cover everything you need to know. Whether you’re scaling your pest control company or just exploring growth strategies, this episode offers actionable insights and practical advice you won’t want to miss.

Dive into this episode of the Bug Bux Podcast, where hosts Eric Bassett and Jake Claus tackle the nuances of door-to-door sales. From the pros and cons of building an internal sales team to partnering with door-to-door marketing teams, they provide actionable insights and real-world examples. Learn about recruiting, managing, and compensating sales teams, as well as strategies for scaling your business while maintaining a strong brand. This episode is perfect for pest control professionals looking to elevate their growth strategies in the door-to-door realm!

In this episode of the Bug Bux Podcast, Eric Bassett and Jake Claus sit down with Sam Taggart, the CEO of The D2D Experts and founder of D2DCon, as he shares invaluable insights on transforming door-to-door sales teams, achieving Golden Door success, and the future of pest control growth strategies. Learn how the top sales performers hit 1,000+ accounts, why hustle and mindset trump everything, and how systems like certification programs and industry leaderboards are pushing the industry to new heights. Plus, discover what makes D2DCon the must-attend event of 2025 for owners, managers, and sales reps alike. Whether you’re scaling your business or inspiring your sales team, this episode delivers actionable advice to supercharge your pest control company. Don’t miss out!

Topics Covered:

• Door-to-door sales mastery
• Creating high-performing sales teams
• Innovations in pest control training
• Leveraging industry collaboration for growth.
• Door-to-Door Con: What to expect and how it drives success

From genetically altered pests to researching worldwide solutions, Dr. Cassie Krejci now researches it all. Can she find the solutions that are not only effective and efficient but also safe for the planet and ecosystem? In this episode, we take a deep dive with Dr. Cassie the head of science and innovation at Rentokil.

Stay a step ahead with Syngenta! In today’s episode, Eric and Jake get all of the insights from Marshall Gaster, Head of Marketing for Pest Control, about Syngenta’s Pest Partners Program, as well as past, present, and future innovation. Tune in to get all of the details, and hear their take on changes in the industry over the years.

The dynamics of business partnerships often mirror the complexities of personal relationships, particularly marriages. In today's episode, Eric and Jake dive deep into the complexities of business partnerships and how to navigate them effectively. Tune in for insights on partnership dynamics and a touch of holiday nostalgia!

Topics Include:

Introduction (0:00)
Business partnership challenges (6:03)
Business partnerships as marriages (8:38)
Financial pitfalls in partnerships (12:28)
Financial communication in partnerships (14:11)
Contribution levels in partnerships (19:25)
Partnership imbalance and flexibility (21:34)
Partnership imbalance and contributions (24:18)
Positive dissolution of partnerships (30:21)
Conflict in partnerships and communication (31:17)
Unresolved conflicts in partnerships (34:51)

Always empower and encourage your managers, even when they make mistakes. Let them know that it's okay to fail and that you're there to support them. In today's episode, Eric and Jake dive into the critical differences between the mindsets of business owners and employees. Eric highlights the importance of leadership, vision, creativity, and risk-taking for owners. Tune in to learn how to cultivate a successful mindset as you build and scale your pest control company.

Topics Include:

Introduction (0:00)
Maintaining Influence with Managers (7:04)
Clear Expectations and Roles (9:19)
Employee vs. Owner Perspective (10:20)
Hiring to Replace Tasks (12:07)
Importance of KPIs (14:18)
Partnership Dynamics (16:06)
Transitioning from Manager to Owner (17:35)
Finding a Mentor (20:02)
Giving Room to Fail (22:07)
Parenting Analogy in Business (24:38)
Managing Free Time (26:05)
Empowering and Encouraging Managers (29:13)
Closing Remarks and Appreciation (31:38)

In today’s episode, Eric and Jake discuss the importance of customer engagement in the pest control industry. They emphasize that spending extra time with customers, understanding their needs, and celebrating wins can significantly enhance retention and create positive word-of-mouth. The conversation also highlights the inspection process as a valuable opportunity to introduce additional services to clients. This episode is packed with actionable tips to help you maximize productivity and engagement within your PCC.

Topics Include:

Introduction (0:00)
Productivity and Engagement (5:36)
Technician Productivity: Cloverleafing and Sales (6:15)
Technician Sales Training and Incentives (8:22)
Technician Retention and Add-On Services (10:03)
Technician Equipment Maintenance and Organization (13:09)
Office and Sales Productivity: Voicemails and Leads (18:03)
Collections and Autopay (20:53)
Win-Back Campaigns (32:01)
Training and Cross-Departmental Training (33:30)
Customer Feedback and Voicemail Follow-Up (40:43)