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Build a 5-Star Sales Team: What Every Dealer Needs to Know About Reputation, Reviews & Revenue
Every dealership talks about building a sales team… but very few build one that actually earns 5-star reviews.
In this episode of Follow The Money — featured on The Get More Frank Show — Frank J Lopes sits down with Jake Wittler from Cars Commerce to expose what really drives a 5-star reputation in today’s car business… and why your people, process, and performance all play a role in whether the buyer leaves a review — or never returns at all.
🎯 You’ll learn:
Why 88% of car shoppers haven’t decided where to buy until after they start reading reviews
How to build a review-driven culture that gets real results
What separates average salespeople from review-generating professionals
The invisible damage one weak link on your team can do to your entire store’s online presence
How reputation, sales process, and closing strategy all tie together
Whether you're a dealer principal, GM, sales manager, or BDC director, this episode will slap you with reality — and give you the tactical edge you need to build a reputation-driven, revenue-generating sales machine.
💬 Comment, rate, and share this episode with someone who’s still letting their reputation die in silence.
—
🎧 The Get More Frank Show is hosted by Frank J Lopes, President of Strong30 Automotive — the only company in the car business that brings together dealership marketing, advertising, strategy consulting, and sales training under one roof.
If it doesn’t grow the store, he doesn’t recommend it.
New episodes drop every week featuring content from Follow The Money, Ultimate Sales Pro LIVE, and Live With Lopes.
📲 Learn more at getmorefrank.com
View all episodes
By Frank J LopesEvery dealership talks about building a sales team… but very few build one that actually earns 5-star reviews.
In this episode of Follow The Money — featured on The Get More Frank Show — Frank J Lopes sits down with Jake Wittler from Cars Commerce to expose what really drives a 5-star reputation in today’s car business… and why your people, process, and performance all play a role in whether the buyer leaves a review — or never returns at all.
🎯 You’ll learn:
Why 88% of car shoppers haven’t decided where to buy until after they start reading reviews
How to build a review-driven culture that gets real results
What separates average salespeople from review-generating professionals
The invisible damage one weak link on your team can do to your entire store’s online presence
How reputation, sales process, and closing strategy all tie together
Whether you're a dealer principal, GM, sales manager, or BDC director, this episode will slap you with reality — and give you the tactical edge you need to build a reputation-driven, revenue-generating sales machine.
💬 Comment, rate, and share this episode with someone who’s still letting their reputation die in silence.
—
🎧 The Get More Frank Show is hosted by Frank J Lopes, President of Strong30 Automotive — the only company in the car business that brings together dealership marketing, advertising, strategy consulting, and sales training under one roof.
If it doesn’t grow the store, he doesn’t recommend it.
New episodes drop every week featuring content from Follow The Money, Ultimate Sales Pro LIVE, and Live With Lopes.
📲 Learn more at getmorefrank.com