Build Better Work

Join us as we sit down with Kurt Boughman, a Senior Manager at ProfitOptics, to uncover the secrets behind crafting personalized solutions that not only meet but exceed client expectations. Kurt shares his wealth of experience, highlighting the importance of the core values at ProfitOptics like centricity, authenticity, passion, curiosity, and agility. You'll hear real-world stories that illustrate how deeply engaging with clients can lead to remarkable outcomes.

Kurt is a picture of what ProfitOptics likes to deliver on for their clients, and the kinds of relationships that can come from a team that builds better work.

Connect with us:

Kurt’s LinkedIn: https://www.https://www.linkedin.com/in/kurt-j-boughman-06790a6a/linkedin.com/in/kurt-j-boughman-06790a6a/

Kurt’s Email: [email protected]

Show Email: [email protected] 

📚 TIMESTAMPS

00:00 Meet Kurt Boughman

02:30 ProfitOptics’ Core Values

07:10 How to Build Credibility with Clients

09:30 Authentic Client Trust Bond

11:13 Real Passion is Easy to See

14:15 Why Passion Matters

15:53 What Does Curiosity Look Like

18:12 Agility in Decision Making

21:21 Lightening Round with Kurt

23:46 Connect With ProfitOptics

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

Ever felt like technology promises simplicity but ends up complicating things instead? Join us as we unpack this paradox with Stephen Moegling, Chief Marketing Officer at ProfitOptics. From health wearables that create stress to businesses bogged down by technical debt, we explore how advancements intended to streamline life can sometimes add unexpected layers of complexity.

In this conversation, Stephen and Greg delve into how ProfitOptics helps clients break free from inefficient, spreadsheet-based workflows. We share stories and strategies for designing user-friendly software solutions that truly simplify business processes.

Connect with us:

Stephen’s Linkedin: https://www.linkedin.com/in/stephenmoegling/

Stephen’s Podcast: Business Misfit

Show Email: [email protected] 

📚 TIMESTAMPS

00:00 Meet Stephen Moegling

02:56 How Technology Can Simplify Life

04:44 Unintended Consequences of Technology

06:44 Simplicity Can Come With Complications

09:49 Overleveraging Technology in Business

13:35 The Power of Saying “NO” to New Features

17:30 Inspiration From Great Customer Experiences

19:27 How ProfitOptics Delivers on Unsolvable Problems

21:10 Final Thoughts

21:57 Lightening Round with Stephen

23:59 Connect With ProfitOptics

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

Today’s show is the announcement for ProfitOptics plunge into the hospitality sector. Nathan Henry is back on the podcast to share what his team has been up to in preparation for this shift and the secrets they have come up with for transforming both employee and guest experiences in the hospitality industry. 

Nathan tells Greg how innovative tools and streamlined processes can remove daily friction, allowing employees to focus on what truly matters—creating memorable guest experiences. They talk about the unique demands of the hospitality sector, emphasizing empathy, personalized service, and client success as essential ingredients for building lasting relationships.

Connect with us:

Nathan: [email protected] | https://www.linkedin.com/in/n8henry/ 

Show Email: [email protected] 

📚 TIMESTAMPS

00:00 New Intro - Build Better Work

00:36 Meet Nathan Henry

01:52 Moving Into the Hospitality Industry

07:04 Winning in Hospitality

09:28 Passion Behind Hospitality

11:42 What is “Hospitality”

14:54 Solutions and Pain Points in the Hospitality Industry

18:22 What is Next for ProfitOptics in Hospitality?

21:39 Lightning Round

24:07 Build Better Work at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

What if the key to a thriving workplace lies in just three words? 

Join us on Build Better Work our host, Greg Stivers, as he introduces Mike Edmonds, Senior Director at ProfitOptics. On this episode, Mike shares the transformative catalyst methodology, which emphasizes strategy, design, delivery, and scale. 

Listen as he showcases how ProfitOptics swiftly responded to the COVID-19 pandemic by developing a health management app for universities and organizations, and the power of their two-week sprint process. Mike also shares his take on how transparent communication and agility can strengthen client relationships, even in the face of shifting corporate priorities and budget constraints.

Connect with us:

Mike: ​​[email protected]  

LinkedIn: https://www.linkedin.com/in/michael-edmonds-a915041a/ 

Show Email: [email protected] 

📚 TIMESTAMPS

00:00 New Intro - Build Better Work

01:33 Meet Mike Edmonds

02:25 They Catalyst Method and Mike’s Case Study

06:59 What is the “2 Week Sprint”

08:40 Catalyst and Building Relationships With Clients 

12:45 What Drives A Good Client Relationship?

14:59 Budget, Time, and Scope

17:24 Being Transparent With Clients

21:06 Lightning Round

24:01 Build Better Work at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

What if the key to a thriving workplace lies in just three words? 

Join us on Build Better Work, formerly known as People Powered Tech, as Greg Stivers and Nathan Henry take you behind the scenes of a transformative journey at ProfitOptics. 

We unveil the strategic exercises that led to our new vision, mission, and values, reflecting on how the phrase "Build Better Work" encapsulates our commitment to enhancing the work experience for both customers and employees. 

Nathan shares his personal connection to this mission, highlighting the joy and passion that drive our efforts, and showcases the collaborative spirit that fuels our innovative solutions. 

We also talk about the ethos of ProfitOptics and how curiosity isn't just a value, it’s a superpower!

Connect with us:

Nathan: [email protected]

Show Email: [email protected] 

📚 TIMESTAMPS

00:00 New Intro - Build Better Work

01:52 Meet Nathan Henry

02:34 What Does “Build Better Work” Mean?

07:02 The Importance of Curiosity

11:09 Redefining Our Mission

13:40 Role of Innovation in Building Better Work

16:50 Role of People in Building Better Work

22:54 Lightning Round

27:15 Build Better Work at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

What role does human interaction play in the world of technology? Join us as Tony Pericle, founder of ProfitOptics, reveals his incredible journey from a tech enthusiast to the head of a company that leverages digital solutions to enhance profitability. This episode offers a unique exploration of Tony's serendipitous connection with a Serbian software engineer that led to a thriving partnership with nearly 200 engineers from Serbia. We'll also share stories that highlight the resilience and hospitality of the Serbian people, shedding light on how their humility, passion, and curiosity have shaped our projects and company culture.

Connect with Tony:

Linkedin

Email: [email protected]

📚 TIMESTAMPS

00:00 Founder Tony Pericle and ProfitOptics

03:04 Why Serbia?

05:35 Serbia, a Land of Conquest

09:07 Serbian Culture

13:16 Stories From Visiting Serbia

18:37 Connect with Tony about Serbia and Tech

19:47 Lightning Round

23:34 People-Powered Tech for Business Growth at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

Join us on People Powered Tech as Nathan and Nick recount their exhilarating experience at the Distribution Strategy Group's Applied AI for Distributors Conference in Chicago. This episode is packed with the energy and educational value that they soaked in, from practical demonstrations of ChatGPT solving everyday problems to the invaluable networking opportunities with industry professionals. We’re sharing the groundbreaking insights that left us buzzing and ready to transform our approach to AI. 

Be sure you check out our new workshop by visiting BuildBetterWork.ai

📚 TIMESTAMPS

00:00  Distribution Strategy Group's Applied AI for Distributors Conference in Chicago

08:11 Paul Bear Chat GPT Workshop for Sales Reps

10:12 Data Security and Deep Fakes

14:10 Grainger Technology Group Presentation

17:52 Solving Needs with Software

19:32 Highlights of Nick’s presentation

29:35 Profit Optics Workshop (BuildBetterWork.ai)

34:39 People-Powered Tech for Business Growth at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

Joining us on the People Powered Tech Podcast is Benj Cohen, the founder and CEO of Proton AI, an AI-Powered CRM for distributors. Both ProfitOptics and Proton will be at the Distribution Strategy Group Applied AI Conference in Chicago in early June. They will be joining distributors and other service providers in sharing practical applications of AI that are driving the distribution industry forward. 

In this conversation, Nick and Benj discuss topics that range from what small to large distributors need to consider when building with AI, some practical use cases and data considerations, as well as the importance of culture in distribution when implementing technology.

If you enjoy this conversation, both Benj and Nick would be happy to continue much of this - either virtual, or in person at DSG Applied AI. Reach out if you’re interested in attending, and we will be happy to provide a discount code for attendance. 

Connect With Benj
Linkedin: https://www.linkedin.com/in/benj-cohen/
www.proton.ai

📚 TIMESTAMPS

00:00 Introduce Benjamin Cohen

02:37 Growing Up with Technology

03:19 Distributions Strategy Group Applied AI Conference

04:49 How Does AI Implementation Vary Across Distribution Companies Based On Size?

09:10 Driving Value with Chat GPT

11:33 Addressing Challenges of Implementing AI

12:12 Is My Data Good Enough To Implement AI?

14:46 Culture Within Distribution 

16:23 If You Were To Start Over, What Is the Experience You Want To Deliver For Your Customer?

20:47 How Do Suppliers Implement Technology?

26:05 Lightning Round

28:52 People-Powered Tech for Business Growth at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

In the ever-evolving world of technology, knowing when to pivot and how to measure success can make or break your strategic game. And the stakes seem even higher when its someone else’s money backing your business and your private investors want an immediate return. Nathan and Nick dissect the crucial role of end-user involvement and how to harness the 'voice of the customer' for a thriving business. We also tackle the nuanced differences between 'uppercase S' and 'lowercase s' strategies, ensuring that every level of your organization is marching to the beat of the same strategic drum. 

📚 TIMESTAMPS

00:00 Private Equity Organizations

01:06 Introduction of Nathan

03:42 Company’s Vision, Mission, Values & Technology

09:10 Where Do You Bring Technology In & Where Do You Not?

12:30 “S” vs “s” Strategy

17:23 Right Tools for the Right Jobs and the Right Product

21:16 The People Behind an Organization

25:45 Lightning Round

28:11 People-Powered Tech for Business Growth at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn

In this episode, you will meet Tony Pericle, the founder of Profit Optics. Tony’s evolution from a zealous account manager to a strategic powerhouse in the fields of healthcare distribution offer an insight into the systems that Profit Optics now builds and delivers on for clients in every field. Closing the loop, we navigate the vast ocean of artificial intelligence, sharing tales from the HIDA Executive Conference and glimpses into AI's potential to revolutionize business and human interaction. Tune in to discover how AI is not just reshaping our operational landscape but also redefining our commercial ethos and the fabric of human connection.

📚 TIMESTAMPS

00:00 Founder Tony Pericle

01:15 HIDA (Health Industry Distributors Association)

05:02 Concerns Of Health Executives Today

07:10 Demand For Healthcare For The Next 20 Years

09:41 Leveraging Technology for Business Security

11:22 Difference Between Technology Literacy & Fluency

14:38 Tech Growth Takes Collaboration

18:17 Future of Businesses That Implement AI

25:25  Lightning Round

29:58 People-Powered Tech for Business Growth at ProfitOptics.com

ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.

CONNECT WITH PROFITOPTICS

ProfitOptics.com

Follow us on LinkedIn