“Shared documents aren’t shared understanding”

This comment motivated me to make up the episode to share my ideas of effective collaboration. I was once a software engineer, a scrum master, and a technical project manager. And I’d gone through some inefficient working models, especially writing detailed documents. I know many project manager might have been required to do that, in order for the engineers to deliver what customers want.

However, does that really make their ideas consistent with each other? I am afraid not. Because individuals would have different ideas toward same product backlogs, and there is not an effective mechanism to trigger constructive dialogues. Furthermore, the team’s mindset is not customer-centric so that they probably don’t deliver things that customers really want.

To solve the problem, I proposed 3 solutions as below,

Well, I don’t deny the necessity of writing shared documents, but it is for supportive purpose. We should focus on face-to-face conversation to build shared understandings, so that members are able to think what they do from user perspectives.

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00:00 Problems project managers suffer from - unshared understanding to requirements

00:45 Motivation from a book《User Story Mapping》

01:46 The problems of shared documents

02:53 Principle of agile manifesto

03:52 Reason #1：lack of a mechanism to trigger effective dialogues

04:26 Reason #2：team mindset

04:42 Reason #3：not customer-centric

05:36 Solution #1：Planning Poker - Story Point Technique

06:07 Solution #2：User Story Mapping

06:40 Solution #3：Stakeholder Involvement

07:03 Pros of applying the above solutions

07:31 Consulting service

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