Ravi was doing product-led growth before it was cool. After spending a year as a DJ post-graduation, Ravi started Heap. He grew it to 8 figures in revenue, raised ~$100m in funding, and today Heap is a leader in the product analytics space.
Ravi is now onto his second product-led startup: Airplane.
In this episode, we cover:
- What was different about starting a SaaS company in 2013 vs today (5:02)
- What Ravi thinks about the rising popularity of product-led growth (12:50)
- How Heap's PLG motion evolved at each stage of its growth (17:52)
- How to know if your pricing should be fixed or priced separately for each customer (22:55)
- Hiring generalists vs specialists, and how to help the generalists you hire grow (28:06)
To read more of Ravi's thoughts, take a look at his pieces on the Airplane blog, it's a phenomenal source of knowledge for B2B builders.
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