In this Pocket Sized Pep Talk Rob and his guest Bob discuss:

• Hi reasons for writing his book.

• The loyalty that drove him to stay with Cintas for over 50 years, and how to create that level of loyalty within your organization.

• Reasons for the high turnover rates being experienced, and the key factor involved. 

• How recognition, or a lack there of, has contributed to the turnover within organizations, and how to counteract that.

• His personal mentors.

• The critical need to provide measurable feedback from management to employees.

It's a fascinating interview with a man who as truly walked the walk.  For more information on Bob visit his website: www.robertkohlhepp.com