In this episode of 'Productive Joy', Dr. Christie welcomes Joni Pilgrim, CEO of Nationwide Appraisal Network. Joni shares her journey from starting the company out of her garage to growing it to a national level. They discuss how Joni used her business expertise and customer service skills to fuel the success of her company, and Joni provides insight into the wider appraisal industry and how technology has transformed it.

She also discusses her passion for giving back to the community through a non-profit initiative, providing school supplies for children in need. Joni believes in progress over perfection and the importance of having a passionate and talented team.