In this episode of Blueprint Boost for Contractors, we sit down with Leland Smith, the founder of Service Champions Heating & Air Conditioning, to explore the secrets behind creating a customer-first culture in the home services industry. Leland shares his journey of building Service Champions Heating & Air Conditioning from the ground up and the strategies he’s implemented to foster a winning service culture that not only delights customers but also drives business success. 

From leadership insights to practical tips on service excellence, Leland provides a wealth of knowledge that will inspire and guide contractors looking to elevate their own service standards. Whether you’re just starting out or looking to take your service game to the next level, this episode is packed with actionable takeaways!