Mastering Medical Device

Building a High Impact Customer Education Program with Lori Harada


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Lori Harada is Senior Manager of Commercial Technical Excellence at Terumo Blood and Cell Technologies. Starting out as a nurse, Lori found that education was her passion and she’s been involved in it ever since.  In this episode she shares the importance of education, what types of people are drawn to it and how to prepare them for success, considerations for designing an education program, and how Terumo Blood and Cell Technologies is changing the lives of patients.

Links from this episode:

  • Lori Harada LinkedIn
  • Terumo Blood and Cell Technologies

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Connect with Mastering Medical Device:

  • Website: https://www.masteringmedicaldevice.com
  • LinkedIn: https://www.linkedin.com/company/mastering-medical-device
  • Patrick Kothe LinkedIn: https://www.linkedin.com/in/patrick-kothe
  • Patrick Kothe Twitter: https://twitter.com/patrickkothe

Support the show for as little as $3/month: https://www.buzzsprout.com/1286645/support


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Mastering Medical DeviceBy Patrick Kothe

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