<p>In this episode I talk with my old partner in crime from Wiley, Joan Capua. We talked about building a reputation for service and about the human elements of sales and how that can be applied to almost anything you do.</p>

In this episode I talk with my old partner in crime from Wiley, Joan Capua. We talked about building a reputation for service and about the human elements of sales and how that can be applied to almost anything you do.

Building a reputation with your “internal clients” with Joan Capua

Based on Bruce Tulgan's new book, The Art of Being Indispensable at Work, The Indispensables is a podcast series about how real people, in the real world, become indispensable, go-to people who stand the test of time at work.

Featuring conversations with go-to people from organizations of all shapes and sizes, in every industry, Bruce Tulgan drills down into the specifics of what these people do differently to stand out in their jobs and careers. There will be no fads or quick-fix solutions here. This podcast is all about actionable advice that really works.

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Bruce Tulgan is the CEO of RainmakerThinking, the management research, consulting and training firm he founded in 1993. All of his work is based on 27 years of intensive workplace interviews and has been featured in thousands of news stories around the world. You can follow Bruce on Twitter @BruceTulgan or learn more about his work at: https://rainmakerthinking.com/

Business

Careers

Management

Based on Bruce Tulgan's new book, The Art of Being Indispensable at Work, The Indispensables is a podcast series about how real people, in the real world, become indispensable, go-to people who stand the test of time at work. Featuring conversations with go-to people from organizations of all shapes and sizes, in every industry, Bruce Tulgan drills down into the specifics of what these people do differently to stand out in their jobs and careers. There will be no fads or quick-fix solutions here. This podcast is all about actionable advice that really works. --- Bruce Tulgan is the CEO of RainmakerThinking, the management research, consulting and training firm he founded in 1993. All of his work is based on 27 years of intensive workplace interviews and has been featured in thousands of news stories around the world. You can follow Bruce on Twitter @BruceTulgan or learn more about his work at: https://rainmakerthinking.com/

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Building a reputation with your “internal clients” with Joan Capua

Building a reputation with your “internal clients” with Joan Capua