Diners and Deals

Building a Restoration Empire: Chris Santiago on Scaling, Operations, and Culture in the Lower Mid-Market


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Chris Santiago is the CEO of RUI Construction. RUI provides multi-state construction services such as emergency restoration, fire reconstruction, fire and smoke damage repair, flood damage, water mitigation, structure drying, renovations, and additions. A Great Range Capital portfolio company since January 2022, the mid-market company is currently expanding nationally through de novo growth strategies and synergistic acquisition opportunities.

On this episode, Seth and Chris discuss:

  • Implementing technology into RUI
  • Building out the CFO office
  • Making the transition to the middle-markets
  • & much more!

Links:

Chris Santiago on LinkedIn

RUI Construction

Seth Deutsch on LinkedIn

Great Range Capital

 

Topics:

(00:00:00) - Intro

(00:03:42) - Chris’ career and company

(00:06:47) - background and upbringing

(00:11:39) - Making the jump from big corporate to the lower mid-market PE world

(00:21:00) - Chris’ first year in the restoration business

(00:27:34) - Learning the levers of the business and industry

(00:30:14) - Implementing technology into the business

(00:41:08) - Building out the CFO office

(00:46:44) - What to look for in a business partner and CFO

(00:48:41) - Predictions for the restoration industry

(00:52:28) - What should folks be asking themselves if they want to make the transition that you have to the lower middle-markets?

 

This Podcast is brought to you by CSuite Financial Partners.

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Diners and DealsBy CSuite Financial Partners