Lead with Purpose

Building An Empathetic Team


Listen Later

On this episode of the Lead With Purpose podcast host, Tze Ching Yeung talks about empathy in action is how visionary leaders are changing the game, why it should be at the heart of leadership, & how it’s reshaping the business landscape.

KEY TAKEAWAYS

  • The essence of empathy in action is a world where leaders don’t only understand their team members, but actively seek to connect with their experiences. That’s something that’s quite unusual to see in the current business environment. It’s not just about being kind, it’s about fostering a workplace culture that values the unique perspectives of each individual.
  • Lead by example & cultivate a workplace culture that’s not just a buzzword, but a daily practice. Foster open conversations & open communications across the board, across the different departments. 
  • Understand the diversity in your team and value the unique perspectives of each & every individual & what they’re bringing into your organisation. Accept that, recognise it, & make them feel heard.
  • Provide support & resources. Empathy extends beyond understanding & involves action. Provide the necessary resources to help your team members navigate challenges. This could include mentorship programmes, mental health resources, or flexible work arrangements – which has become much more common in recent years. But, do not be so fixed in your approach, look at if it’s really going to work for your company before accepting or denying proposals.

BEST MOMENTS

‘Empathy is not just a feeling, it’s a powerful force that can transform the way we lead & do business.’

‘93% of employees are more likely to stay with an empathetic employer.’

‘Active listening is important & a genuine concern for the wellbeing of your team.’

‘Empathetic leaders seek to understand the experiences of other & leverage diversity points for innovation & growth.’

ABOUT THE HOST

Tze Ching started her entrepreneurial journey back in 2007 with the launch of a sustainable clothing & home furnishing ecommerce business. Next, she created a sustainable fashion brand.

In 2019, she launched a social enterprise to help raise awareness about the negative impact of fashion at schools & colleges. 

Through the 15-year journey, she learned so much, but easily the most meaningful lesson learned was about the importance of marketing. She now focuses on channelling those insights to help others succeed through We Disrupt Agency, a business coaching, mentoring & digital marketing company. 

Tze Ching’s mission is to create a community of global change makers and to contribute to positive change in both people & planet.

CONTACT DETAILS

Website

Facebook

Instagram

Twitter

LinkedIn

...more
View all episodesView all episodes
Download on the App Store

Lead with PurposeBy Tze Ching Yeung

  • 5
  • 5
  • 5
  • 5
  • 5

5

4 ratings