Studies in Empathy: A Cleveland Clinic Podcast

Building an Empathetic Workforce


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What qualities are important for working in healthcare? Join host Steph Bayer in a conversation with Kiersten Kanaley, Executive Director of Talent Acquisition Operations at Cleveland Clinic. Kiersten discusses how empathy fits into the hiring process, what Cleveland Clinic is doing to recruit intentionally from the communities it serves, and what she sees as the biggest trends in healthcare recruiting today.
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Studies in Empathy: A Cleveland Clinic PodcastBy Cleveland Clinic Patient Experience

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