Josiah Mackenzie has been a hospitality advisor for many years. Now that 2023 has begun, he and host Robin Trimingham discuss what the best strategies are for retaining guests and generating loyalty in the 2023 hospitality landscape. For more of Josiah's work on artificial intelligence, see his <a href="https://hoteloperations.com/ai-hotels-hospitality/">guide to AI for hotels</a>

Josiah Mackenzie has been a hospitality advisor for many years. Now that 2023 has begun, he and host Robin Trimingham discuss what the best strategies are for retaining guests and generating loyalty in the 2023 hospitality landscape. For more of Josiah's work on artificial intelligence, see his guide to AI for hotels

Josiah Mackenzie has been a hospitality advisor for many years. Now that 2023 has begun, he and host Robin Trimingham discuss what the best strategies are for retaining guests and generating loyalty in the 2023 hospitality landscape. For more of Josiah's work on artificial intelligence, see his <a href="https://hoteloperations.com/ai-hotels-hospitality/" rel="noopener noreferrer">guide to AI for hotels</a>

Building better guest loyalty in 2023, with Josiah Mackenzie

Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.

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Building better guest loyalty in 2023, with Josiah Mackenzie

Building better guest loyalty in 2023, with Josiah Mackenzie