Last Visit First

Building Better Jobs for Clinicians with Jason Yu


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Jason Yu started his career as a teacher, became a management consultant, and eventually found himself running a home care agency during the start of the pandemic. That experience shaped everything that would become Levo, a clinician retention platform helping agencies reduce turnover and improve patient outcomes.


In this conversation, Jason explains why the real causes of turnover are often quiet, gradual, and preventable. He talks through how data reveals patterns that agencies miss, how to give clinicians back time, and why solving staffing challenges starts with leadership and culture.


Tom and Jason also dive into the future of home health and hospice, AI in recruiting, how to build teams that last, regulatory pressures, and the mindset needed to run a growing company today.


Episode Chapters:

  • 00:00 Homecare Homebase Sponsored ad
  • 00:48 Jason Yu introduction and backstory
  • 11:52 The biggest gaps and opportunities in home health and hospice
  • 18:21 Why clinicians leave and what Levo is solving
  • 22:28 Maxwell TEC ad
  • 23:27 How Levo uses AI in recruiting and retention
  • 33:47 What turnover costs and how agencies can reduce it
  • 38:33 The future of home based care
  • 45:43 Steno ad
  • 46:13 Personal stories, leadership lessons, and building Levo
  • 59:16 Jason’s legacy and what drives him
  • 1:05:49 Why Levo moved into a new office
  • 1:10:25 What is next for Last Visit First
  • 1:14:05 Last Visit First outro


Guest Links:

  • Levo website: https://www.hellolevo.com/
  • Jason Yu on LinkedIn: linkedin.com/in/jasonhxyu
  • Contact information for Jason: [email protected]


Special Thank You to Our Sponsors:

  • Premier Sponsor: Homecare Homebase: ⁠https://hchb.com/
  • Maxwell TEC: ⁠https://maxwelltec.com/⁠
  • StenoHealth: ⁠https://www.stenohealth.com/⁠


Listen to Last Visit First:

  • Apple Podcasts: ⁠https://podcasts.apple.com/us/podcast/last-visit-first/id1830051182
  • Spotify: ⁠https://open.spotify.com/show/3iSKGRvHC9Bk3iq7l8UPxs?si=fc219a6e1a504861
  • YouTube: ⁠www.youtube.com/@lastvisitfirstpodcast
  • Website: ⁠https://www.lastvisitfirst.com⁠
  • LinkedIn: ⁠linkedin.com/company/last-visit-first


Show Notes and Resources:

  • JAMA article referenced on Medicare Advantage: https://jamanetwork.com/journals/jama-health-forum/fullarticle/2815745
  • Joe Rogan and Guy Fieri hospice segment: https://youtu.be/NzBNVGNY_FA?si=JDjfwf39zyKzOCaU


About Last Visit First:

Last Visit First shares real conversations with leaders shaping the future of home based care. Hosted by Tom Maxwell, Chairman of Maxwell TEC. Subscribe for more episodes on home health, hospice, leadership, and the future of care at home.


Subscribe to the channel, leave a comment, and share this episode with someone in the home health or hospice community.


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Last Visit FirstBy Tom Maxwell