In Pursuit of Purpose

Building Brand Trust: How to Turn Proof (RTBs) into Lasting Customer Loyalty


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Every brand makes promises. But only a few deliver proof.

In a noisy world full of marketing claims, trust has become the ultimate competitive edge. In this week’s episode of In Pursuit of Purpose, I unpack how to turn proof—your results, reputation, and real-world impact—into lasting customer loyalty using the “Reasons to Believe” (RTB) framework.

It’s not about what you promise.

It’s about what you can prove.

What You’ll Learn

  • The Trust Crisis: Why belief is your biggest business challenge
  • Proof over Promises: How credibility compounds
  • The “Reasons to Believe” Framework
  • Turning results into reputation
  • The psychology of belief and brand loyalty

Key Insights:

00:45 — The Age of White Noise

02:40 — The Belief-Behavior Bridge

04:10 — Case Study: From Look-Alike to Category Leader

06:55 — The RTB Framework

08:43 — The Challenge: Stress-Test Your Claims

Connect with In Pursuit of Purpose™

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Resources & Mentions

Purpose Positioning Framework

Profit with Purpose Curriculum & Coaching

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In Pursuit of PurposeBy Chase Friedman