We have access to fast transactions and endless options, but people are craving something deeper from the brands they choose.

Recent workplace surveys show that most employees and customers want to feel part of a real community, not just another number in a system.

In this episode of The Bliss Business Podcast, we sit down with Heather Neary, President and CEO of Taco John’s, to explore what it really means to build community and connection in business.

Heather shares powerful insights on:

• How to turn everyday customer interactions into moments of genuine connection

• The systems and rituals that help restaurant teams feel like a true community

• Balancing growth, performance, and people in a fast paced industry

• Practical ways leaders can show care, empathy, and love in day to day decisions

🎙️ Hosted by Stephen Sakach and Mike Liwski

🎧 Produced by Tullio Siragusa

Business is not just about what you serve. It is about how people feel when they are with you.