Not All Business

Building Culture: The Uncomfortable, Dirty Work That Actually Makes It Stick


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Building culture—but not the fluffy, feel-good version. We're getting into the practical, uncomfortable workplace dilemmas, and dirty real talk about work that actually makes culture stick.

It's our first in-person episode at Not All Business! Heather & Blakely welcome Nicole Christensen, founder of CrossFit Roots in Boulder, Colorado, to our brand new studio. Nicole has built one of the top-performing CrossFit gyms in the country, but this episode isn't really about fitness—it's about the intentional, sometimes uncomfortable work of building culture that actually lasts.

Nicole doesn't shy away from the uncomfortable parts. She talks about "adult parenting"—teaching grown professionals basic standards like showing up on time and not cheating their reps. She explains why fairness doesn't mean equality, how to have hard conversations without shit sandwiches, and why protecting your culture sometimes means saying no to opportunities and setting boundaries at work.


Key Takeaways:

  • Why "You're Not Special" Builds Stronger Teams - Treating everyone equally creates trust; making exceptions destroys credibility and leads to more workplace dilemmas

  • The Hard Conversation Formula - How to hold people accountable without being a jerk or one of the bad bosses

  • Why Etiquette Matters More Than You Think - In a world where people can go entire days without human interaction, setting behavioral standards is an act of care

  • The Teaching Gap - Why most leaders skip the most critical step between defining standards and expecting compliance

  • What Makes People Stay 15+ Years - It's not about the product—it's about the standards you refuse to compromise and the company values


Follow Nicole:

  •  Connect with Nicole: https://www.instagram.com/nicchristensen/ 
  • Follow CrossFit Roots: https://www.instagram.com/crossfitroots
  • CrossFit Roots: https://crossfitroots.com/
  • Book Recommendation: Leading with the Heart: Coach K's Successful Strategies for Basketball, Business, and Life (https://a.co/d/66jBncz)


Submit Your Sticky Situations & Workplace Dilemmas:

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  • Leave a voice memo: ⁠https://notall.biz/home#situations⁠
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Thank You to Our Sponsors:

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Keep exploring the stories that power Not All Business. Every episode opens the door to fresh insights on what it really means to be a Female Executive or Female CEO, navigating the highs, lows, and unexpected turns of leadership. From real-world workplace dilemmas to candid conversations about breaking barriers, this podcast gives you the tools, inspiration, and perspective to thrive in your own career. So don’t stop here, dive into more episodes, learn from other women in business, and stay connected to the conversations shaping the future of work. Your next breakthrough might be just one episode away. Subscribe for more unfiltered conversations about the messy reality of leadership, professional growth strategies, and the real talk about work with new episodes every week.


#Female CEOs, #Female CEO Podcast, #Female Executive, #Female Executive Podcast, #Women in Business, #Real Talk about Work, #Toxic Workplace, #Workplace Dilemmas, #Heather Cooper, #Blakely Graham, #Nicole Christensen

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