In this episode of Retention Ranch, we’re joined by Matt Strentse from Iversoft to explore how custom, mobile-first software can eliminate technical headaches and drive long-term user retention. Matt shares his insights on the importance of secure, in-house expertise and how a committed approach to software development ensures dependable collaboration and customer-centric outcomes. Tune in for an actionable discussion on aligning your tech strategy with the goal of making your customers' lives easier and more productive.