The Red Cross Does More Than You Think

When most people hear "American Red Cross," they immediately think of blood drives. However, as Deborah Fleming, Executive Director of the Greater Shenandoah Valley Chapter, explains to The Valley Today host Janet Michael, disaster relief and recovery represent a massive—and increasingly critical—portion of the organization's mission.

Deborah oversees operations across 11 counties spanning West Virginia, Maryland, and Virginia, including Berkeley, Jefferson, Morgan, Hampshire, and Hardy counties in West Virginia; Washington County in Maryland; and Shenandoah, Frederick, Warren, Clarke, Page counties and the city of Winchester in Virginia. Beyond blood drives, the chapter provides training services like CPR and first aid, supports military families, and most importantly, coordinates disaster response and recovery efforts.

A Growing Threat We Can't Ignore

The statistics paint a sobering picture. Disasters are increasing in both frequency and intensity every year. While the Shenandoah Valley hasn't experienced catastrophic events on the scale of recent flooding in Southwest Virginia or the devastating wildfires in California, Deborah warns that complacency could prove dangerous.

"These disasters are happening more rapidly, and their intensity is greater," she explains. "We haven't had the big disasters like we're seeing right now in California, but unfortunately we do expect that we're gonna be seeing more of those types of things."

Moreover, the landscape of disaster response is shifting dramatically. Federal support through FEMA has been cut, and the focus is returning to local communities. This represents a significant reversal from the post-Katrina era when federal disaster response expanded considerably.

"After Katrina, that's where FEMA expanded, because it's really difficult for one community to come up with the resources they need," Deborah notes. "So now that we're headed back in that direction, it's really important that each member of the community is prepared for themselves, but also to support the community that they live in."

Building Your Emergency Kit: Beyond the Basics

Deborah emphasizes that preparation begins at home. The first essential step involves creating an emergency kit that can sustain your household for a minimum of three days—though she strongly recommends preparing for two weeks.

The kit should include one gallon of water per person per day, non-perishable food, medications, hygiene products, a battery-operated or crank radio (particularly NOAA weather radios), flashlights with extra batteries, a first aid kit, copies of important documents like passports and driver's licenses, and cash.

Interestingly, Janet raises an important point during the conversation: emergency kits need regular updates as life circumstances change. She admits that despite maintaining a basement emergency kit for years, she never added supplies for her dogs after adopting them—no extra collars, leashes, pet food, or medications.

Deborah validates this concern, explaining that pets are now accepted in Red Cross shelters because people often refuse to evacuate without their animals, putting themselves in dangerous situations. She recommends not only including pet supplies in emergency kits but also researching which hotels accept pets in advance.

Making a Plan: When Technology Fails

Having supplies represents only half the equation. Deborah stresses that families must also create comprehensive evacuation and communication plans.

"How do I get out of the house? Do we have phone numbers that we have shared with other people so that they can get ahold of us?" she asks. "Do we have a meeting place? Do we know where the centers are that are most likely gonna be a place of support for us?"

Critically, these plans cannot rely solely on smartphones. Deborah emphasizes writing down essential phone numbers and information because communication systems may fail during disasters. This is where AM radio becomes invaluable—a point that resonates strongly with the podcast's station owner, Andrew.

"If your phone is not down, having those apps so that you can get the correct information as well," Deborah explains. "But of course we do communicate with the AM radio stations to make sure that we can allow people to know what is going on at any given time."

For families with children in different locations during the day or household members with sensory conditions who might hide during emergencies, practicing evacuation plans becomes even more crucial. She recommends running through these plans several times a year.

The Disaster Leadership Academy: Coordinating Community Response

Recognizing that effective disaster response requires coordination among multiple organizations, Deborah announces the launch of a Disaster Leadership Academy. This initiative aims to bring together government agencies, nonprofits, businesses, and community members to ensure everyone understands their role when disaster strikes.

"When disaster strikes, effective communication and coordination of leadership is essential in helping the community become resilient," Deborah explains. "When you have a lot of players, which you need in a disaster, if they aren't coordinated and talking with each other, they're gonna be tripping over each other."

The academy doesn't compete with existing structures like VOADs (Volunteer Organizations Active in Disaster) but rather helps people discover and engage with these resources. Different communities have different needs—what Shenandoah County requires may differ drastically from what the city of Winchester needs based on geography alone.

Deborah illustrates the importance of coordination with a practical example: if one organization opens a shelter without communicating this information, another might open a competing shelter, leaving disaster victims confused about where to seek help. Similarly, when people donate supplies without a coordinated distribution plan, those resources can go to waste.

The academy will include simulations and mock Multi-Agency Resource Centers (MARCs), typically coordinated by emergency management, which bring together all organizations that can support disaster recovery. These exercises reveal not only what each organization does but also what they don't do, helping identify gaps in community preparedness.

Community Mobilization: Your Neighbor Needs You

Beyond organizational coordination, Deborah envisions a network of trained community members—ideally someone on every block or every two blocks—who know what questions to ask and where to direct neighbors for resources during emergencies.

"Just imagine if you had somebody on every block of every community or every two blocks that were trained to know what questions to ask, where to go if there's a fire in your community, to get those resources to those people," she says. "What an amazing resource that would be."

This grassroots approach proves particularly valuable for "minor" disasters—though Deborah acknowledges they're anything but minor to those experiencing them—like single-family or multi-family fires where residents lose everything.

The commitment required isn't overwhelming. Deborah notes that even highly engaged Red Cross volunteers typically deploy only twice a year. The organization welcomes people who want to contribute a little, a lot, or anywhere in between.

"A lot of people think, well, I'm not qualified or am I too old?" she says. "And no, you're not too old. And yes, you're qualified if you care for people, you are qualified to help."

Taking the First Step

For listeners inspired to get involved, Deborah recommends visiting RedCross.org to volunteer or calling 1-800-RED-CROSS. The organization will match volunteers with opportunities based on their interests and skills—whether that's disaster response, administrative work, finances and fundraising, or participating in the Leadership Academy.

As Janet notes, there are people in every community who instinctively stop to help when they see someone pulled over on the roadside or come upon an accident. "You are that person," she tells listeners. "That's all you need to have is that, oh my gosh, I have to see what I can do."

The Bottom Line

Deborah's message throughout the conversation remains clear and urgent: the time to prepare is now, before disaster strikes. With federal resources shrinking and disasters intensifying, communities must build their own resilience through individual preparedness, organizational coordination, and neighborhood-level support networks.

The Shenandoah Valley may have been fortunate so far, but that luck won't last forever. By building emergency kits, creating family plans, participating in community preparedness initiatives, and volunteering with organizations like the Red Cross, residents can ensure that when disaster does strike, their community will be ready to respond, recover, and rebuild together.

As Deborah will continue to emphasize in her monthly appearances on The Valley Today throughout 2026, disaster preparedness isn't just about surviving the immediate crisis—it's about building communities strong enough to support each other through whatever challenges lie ahead.