Most people arrive in the built environment through engineering. Abby Lauck arrived through a hospital.
She studied nursing, switched to health services management, and became a project coordinator at Major Health Partners in Shelbyville, Indiana, working on a replacement hospital and reporting into the VP of facility operations. CMTA was the engineering firm on the other side of the table. Six years ago she joined them. In this conversation with Jim Schafer, she explains what actually changes when you take off the owner's hat — and why, in a hospital, a lower utility bill isn't an engineering line item but an expanded oncology program.
Abby is a marketing and business development manager at CMTA, a national high-performance building design firm with more than 50 offices. In 2024 she became the first-ever recipient of SMPS's Rising Business Developer of the Year award.
In this episode:
- What CMTA does — MEP design, technology, and a performance-contracting arm
- Crossing from the owner's side to the consultant's side, and what it costs you
- Healthcare: whether the client brings the problem or the firm brings the solution
- How 20 years of post-occupancy building data becomes a competitive advantage
- Performance contracting and alternate funding in a K-12 market facing budget cuts
- Forrestal Elementary — a net-zero-pursuing school on Naval Station Great Lakes
- Life after LED: geothermal, solar, storage, and clean-energy tax incentives
- AI as an asset rather than a replacement — and why dismissing it is now a hiring gate
- What she listens for in an interview, and who lasts ten, twenty, thirty years at CMTA
- Adaptive reuse, aging infrastructure, and the "COVID kids" who want the office back
- The Signature Four
Guest: Abby Lauck, PMP — https://www.linkedin.com/in/abbylauck/
Host: Jim Schafer · Nenni & Associates
- (2:30) What CMTA actually does — MEP, technology design, performance contracting
- (4:30) Taking off the owner's hat: the hardest part of becoming a consultant
- (6:00) Healthcare: does the client bring the problem, or does CMTA bring the solution?
- (8:00) Twenty years of project data, and getting ahead of the next problem
- (10:30) Energy as a service, off-balance-sheet financing, and why healthcare is complicated
- (13:00) Beyond healthcare — K-12, higher ed, local government, libraries, federal
- (14:00) Forrestal Elementary: a net-zero-ready school on a Navy base
- (15:00) After LED lighting: geothermal, solar, and battery storage
- (16:30) AI as an asset — "it's not going to replace our workforce"
- (18:00) Interviewing: what Abby listens for
- (20:00) The quality of the questions a candidate asks is the interview
- (20:30) Retention: who stays at CMTA for decades, and who doesn't
- (23:30) Smart buildings and designing the right infrastructure for AI
- (25:30) "Not AI replacing your job — somebody who knows AI"
- (27:30) Adaptive reuse and aging infrastructure
- (28:30) The COVID kids are entering the workforce, and they want the office
- (30:30) The Signature Four