In the first of this 2 part series, Rachel Friend, professor of interpersonal and intercultural communications professor, relationship expert and mindset coach shares how to begin building empathy and communicate more effectively. Connect with Rachel: https://www.instagram.com/itsrachelfriend https://www.itsrachelfriend.com Sign Up for her Free Workshop: https://www.itsrachelfriend.com/workshops Connect with Mikhail: https://www.instagram.com/miqk https://www.linkedin.com/in/mikhailalfon https://www.twitter.com/miqk