In this powerful episode, Mike Mannino sits down with Ralph Laughton, CEO of a highly awarded senior home care agency based in Southwest Florida. Ralph shares his entrepreneurial journey from starting with little industry knowledge to becoming a nationally recognized leader in Alzheimer’s, dementia, and Parkinson’s care.

You’ll hear how Ralph and his wife Pearl built a home care business that puts caregivers first, built on a foundation of in-depth training, employee benefits, and a culture of empathy. Discover how this people-first approach dramatically reduced turnover and raised care standards across the board.

They also discuss Ralph’s shift from active income to long-term investments, including real estate and commercial property ownership. Plus, hear his advice on learning from mentors, joining mastermind groups, and being a lifelong student of your industry.

What You’ll Learn:

Why caregiver retention is the backbone of exceptional service

How national training and certification can elevate your business

Tips for growing a home care agency through strategy and empathy

The critical role mentorship and mastermind groups play in success

What it takes to win national recognition in a competitive field

---------------------------------------------------------- Be a Guest: Are you a successful Naples-area business owner, entrepreneur, or professional with insights to share? Apply to be a guest at Driven: Unscripted Success and share your expertise with a wide audience eager to learn about you.