Impact Literacy is openness to discovering your intended and unintended impacts on others – both positive and negative – and dedication to upleveling the alignment between your good intentions and your words and actions, so your impacts more fully match your intentions.

Impact Illiteracy is a hugely under-appreciated source of conflict, bad feelings, culture deterioration, and productivity deficits in companies. Most personnel don't come to your business with well-developed Impact Literacy skills. So it's up to you to help them develop those.

This episode points you in the right direction.

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