In this episode, Brad Shepherd, Ben Pearson, and Austin discuss the growth and expansion of Chateau, a residential treatment facility for first responders. They delve into the logistics of the new facility, the importance of maintaining a supportive environment, and the critical role of quality staff in providing effective treatment. The conversation also highlights the significance of cultural competency in staff training and how the team plans to maintain the integrity of their program during this growth phase. Overall, the episode emphasizes the commitment to serving the community and the positive impact of the Chateau team on the lives of those they help.

Episode Takeaways

• Chateau is expanding from 16 to 56 beds to meet demand.
• The new facility aims to maintain a comforting and welcoming environment.
• Quality staff are essential for effective treatment and support.
• Cultural competency training is crucial for staff working with first responders.
• The growth is driven by the need for more resources and space.
• Maintaining a supportive environment is key to helping clients heal.
• The team is committed to providing personalized care despite increased capacity.
• Staff training focuses on trauma-informed care and understanding first responder culture.
• The growth is seen as an opportunity to enhance the quality of services offered.
• The Chateau team values the importance of connection and belief in clients' potential.

Chapters

00:00 Introduction and Setting the Stage

05:08 Logistics of the New Facility

10:40 Creating a Safe and Calming Environment

19:29 The Importance of Growth in Treatment

27:16 The Role of Staff in Treatment Success

32:16 The Balancing Act of Support and Accountability

39:05 Cultural Competency in Mental Health

46:40 Understanding Trauma and Its Impact

52:10 Growth and Maintaining Quality in Care