Caroline Biesalski introduces Jaime Raul Zepeda, emphasizing the importance of listening in business. Jaime shares his background, mission, and an inspirational book that shaped his journey. They explore workplace culture, employee experience, and common leadership mistakes, highlighting the evolution from human resources to people and culture. The conversation delves into the tangible impact of employee engagement beyond mere perks and discusses how leaders can foster a people-first environment. Jaime offers valuable mentoring and coaching insights, along with details on his online presence and future projects. The episode concludes with final advice for business starters, an outro, and a special offer for listeners.

(0:00) Introduction to Jaime Raul Zepeda and the importance of listening

(1:15) Jaime Raul Zepeda's background, mission, and inspirational book

(3:48) Workplace culture, employee experience, and leadership mistakes

(6:10) The evolution of human resources to people and culture

(9:57) Beyond perks: The real impact of employee engagement

(14:09) How leaders can create a people-first environment

(16:47) Mentoring and coaching insights with Jaime Raul Zepeda

(19:03) Jaime Raul Zepeda's online presence and future projects

(20:59) Final thoughts and advice for business starters

(22:25) Outro and special offer for listeners