<p>It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why. </p>

It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why.

<p>It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why.&nbsp;</p>

Building Rapport at the Counter is a Waste

Retail Today with Bob Phibbs is a daily digest guiding brick-and-mortar retailers to gain better traction, generate more revenue, and stay strong in their market.

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Building Rapport at the Counter is a Waste

Building Rapport at the Counter is a Waste