Jay joins Mark Stoddard and Dave Blake of ClientSuccess as part of their CS Leadership Webinar Series.
Jay shares a few Insights we've picked up from the market on how to engage with customers during this crisis. Then after about 20 minutes there Is a Q&A with the audience to hit on relevant topics to CS leaders.
This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach