Agencies That Build

Building Right Relationships - Ben Callahan - Agencies That Build #005

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Ben Callahan is the Founder of the Build Right workshop series and President of Sparkbox, a group of web makers that develop their client’s product and team during projects and through their Build Right training. 



 

Takeaways:

  • It is easy to get distracted by our technology rather than having personal conversations. However, that one on one connection builds relationships further than any piece of tech could.
  • It is ok to mess up! Transparency is key to good communication with a client. When mistakes happen try having a mindset of continuous improvement and lean on your coworkers for support.
  • The core of a great business relationship is transparency, trust, and honesty. This builds stability and shows your clients you have their best interest in mind.
  • “There is a lot of potential reward in being a hyper-specialized company. But the risk of course is choosing an industry. If something happens external to your group then all your marketing is focused on that niche.” ~Ben Callahan
  • Bring different voices to the table when looking for solutions. “Have a workplace that has a lot of different perspectives, different experiences because that is going to bring a lot of interesting solutions to the surface.” ~Ben Callahan
  • Career advice from Ben Callahan, embrace the leader within you. 



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    Links:

    • Personal/Business Website: https://bencallahan.com
  • LinkedIn: https://www.linkedin.com/in/bencallahan/
  • Twitter: https://twitter.com/bencallahan
  • Company Website: https://seesparkbox.com



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    Busted Myths:

    • Technology does not solve problems for us. There is always a person behind the tool. Building relationships is more important than building a product.



     

    Ways to Tune In:

    • iTunes - https://podcasts.apple.com/us/podcast/agencies-that-build/id1533003876
  • Spotify - https://open.spotify.com/show/04KrB9JKLJ7lxoBZQQpSSH?si=zljWTjmwSK-ht50WPpesOg
  • Stitcher - https://www.stitcher.com/show/agencies-that-build
  • Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuYWdlbmNpZXN0aGF0YnVpbGQuY29tL2ZlZWQueG1s
  • YouTube - Full video - https://youtu.be/kIT_bMbKqY8
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