State and local governments have made “massive strides,” on their ability to deliver citizen services in response to the coronavirus pandemic, but there’s still quite a bit of work to be done, according to Auth0’s Salman Ladha.

“I think we’re moving in the right direction,” says Ladha. “Not only has identity and access management jumped in terms of its priorities, but also on the tools [agencies] are looking to implement.”

Guest: Salman Ladha, Product Marketing Manager, Auth0

Host: Jake Williams, VP, Content & Community, StateScoop & EdScoop

This podcast is produced by StateScoop and underwritten by Auth0.