In this episode, Tracy Tomson, CAE, former executive director and CEO of the Restaurant Facilities Management Association and Distinguished Life Member of TSAE, joins hosts Steven Stout, FASAE, CAE, and Katy Markert. Tracy shares her fascinating career journey, detailing her transition from the radio industry to association management. She discusses the transferable skills that contributed to her success and emphasizes the value of learning from failure. The conversation also explores essential leadership qualities, the importance of fostering a positive team culture, and the critical role of engagement with organizations like TSAE.

This episode is sponsored by the Chazin & Company.