Landmark Collective

Building Systems That Actually Work for Your Business


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Tune in to our September 2025 First Friday Event where we dive into the power of systems and processes for small business owners. Whether you’re just starting out with zero clients or you’re managing a growing team, creating clear SOPs and streamlined workflows can make all the difference. We share real stories—from the chaos of “read my mind” leadership to the relief of having processes that support both employees and clients.

You’ll hear practical advice on when to refine your systems, how to spot friction points, and why documenting even the simplest tasks matters for business growth and sustainability.

What You’ll Learn in This Episode:

  • Why systems matter even if you’re a solopreneur with just a few clients

  • The most common mistakes business owners make when creating processes

  • How to know when it’s time to refine or replace your SOPs

  • Real-life examples of systems that transformed businesses in surprising ways

  • Why involving employees and clients in process improvement leads to better results

  • The importance of listening, pivoting, and building systems that actually fit your business

    Key Quote from the Episode:

    "It’s going to feel like overkill at the beginning, but when you start having the client workload you want, you’ll already have the systems to support you instead of scrambling to build them when it’s too late."

    Resources & Links:

    Watch the full event in our Online Community here.

    Kristi of Alaska Small Business Development Center

    Rachel of Rachel Struve Photography

    Crystal of CJC Dynamic Solutions

    Get your ticket for the next First Friday Networking Event here.

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    Landmark CollectiveBy Amanda Bowles