The Health System CXO Podcast

Building Trust Among Patients and Employees, featuring Tom Lee, M.D.


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Topics in this conversation include: 

  • The early forces that impacted Tom’s interest in healthcare (2:49)  
  • Primary factors influencing healthcare workers to remain with an organization (6:16)
  • The power of a nudge to momentum building career roles (12:11)
  • Why women physicians are burning out at higher rates than their male counterparts (13:55)
  • Defining trust and how to cultivate it with patients and employees (19:35)
  • How to effectively provide transparent and curated patient feedback data (27:55)
  • The two people Dr. Tom Lee would invite for a conversation at his table (32:12)

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

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The Health System CXO PodcastBy The Health Management Academy

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