Storylinking

Building Trust and Engagement, with Jody Horntvedt and Eriks Dunens


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Understanding how the Trust + Engagement Cycle can Enhance Collaboration in Communities and Organizations In this episode of Storylinking, Jody Horntvedt and Eriks Dunens join us to share insights on trust, engagement, and the relationship between both as we build thriving communities. Drawing on their extensive experience as applied researchers, extension educators, and community builders, they unpack the multifaceted nature of trust (including contractual, communication, competence, and caring) and how each type of trust can play a critical role. The conversation offers accessible strategies for building, repairing, and sustaining trust within organizations and communities. With practical, real-world examples, Jody and Eriks illustrate how intentional actions and storytelling can create spaces for meaningful connection and meaningful engagement. Read the source article and learn more about UMN extension:
  • "Building trust in communities" https://extension.umn.edu/vital-connections/building-trust-communities
  • Visit https://extension.umn.edu/ and search for "community"
Connect with our guests:
  • Jody Horntvedt on LinkedIn: https://www.linkedin.com/in/jody-hornvedt-1a061939/
  • Eriks Dunens on LinkedIn: https://www.linkedin.com/in/eriks-dunens-3388404b/

Check out more from Storylinking:

  • https://storylinking.com/blog/ep06 (read more about this episode)
  • https://storylinking.com (the full show site)
Key moments from this episode:

00:56 Exploring Trust in Communities

01:16 Meet the Experts: Eriks and Jodi

01:44 The Importance of Trust

03:21 Research on Trust and Engagement

07:30 Types of Trust

10:22 Building Trust in Communities

14:01 Challenges in Community Trust

17:41 Practical Applications of Trust Research

22:49 Trust and Community Projects

27:28 Eriks' Role in Minneapolis City Government

28:30 Measuring Impact Beyond Numbers

30:34 Crisis of Trust in Public Institutions

31:59 Building Trust Through Storytelling

33:06 Community Engagement and Trust

38:04 Creating Spaces for Connection

46:10 Hope and Optimism in Community Building

51:11 Practical Steps to Rebuild Trust

...more
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StorylinkingBy Tom Lietz