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Rich Malachy, CEO of Malachy Cares, discusses leadership in the commercial food equipment service industry. He emphasizes the importance of maintenance, transparency, and employee well-being, while highlighting the use of technology like XOi software to build trust. Malachy also shares his journey from fieldwork to CEO, the impact of content creation on business, and the growing interest in skilled trades.
Rich Malachy, CEO of Malachy Cares, discusses leadership in the commercial food equipment service industry. He emphasizes the importance of maintenance, transparency, and employee well-being, while highlighting the use of technology like XOi software to build trust. Malachy also shares his journey from fieldwork to CEO, the impact of content creation on business, and the growing interest in skilled trades.