Direct Application with Matt Harrington

Building Trust Through Better Listening with Surveys I Direct Application with Matt Harrington


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In this Solo Blogcast episode of Direct Application, Matt Harrington unpacks the underestimated power of surveys during strategic planning.Too often, surveys become checkbox exercises - sent out, ignored, and forgotten. But when done right, surveys become powerful trust-building tools that surface real insights and show your stakeholders that their voices matter.This episode dives into the leadership mindset behind meaningful surveying and gives you a checklist to ensure your survey efforts actually drive decisions and build credibility.🎯 Key Takeaways:- Surveys are listening tools, not PR exercises. Only ask what you're willing to act on or respond to.- Feedback is a gift. Even when it’s hard to hear, it's essential to improvement and alignment.- Close the loop. People will only keep sharing if they see that their voice had impact.- Ask before you ask. Are we ready for tough truths? Are we gathering data or just checking a box?- Build trust through transparency. Surveying the right way helps leaders show up as open, curious, and responsive.Whether you’re leading a nonprofit, business, or community organization, this episode offers a practical framework for survey design that actually moves your organization forward.🎧 Listen on Spotify, Apple, YouTube, or wherever you get your podcasts🔗 More tools + blog post at: www.HarringtonBrands.com

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Direct Application with Matt HarringtonBy Direct Application with Matt Harrington