Every service that gets delivered comes down to the management of one thing: people's commitment to each other.  Commitment-management is the ONLY thing that can be managed.  

The foundation of commitment is trust.   And the best way to develop trust is by having a process that allows YOUR TEAM to SEE the work, SEE the performance, and SEE the culture MOVE.  When leaders give trust freely through a processes designed to allow for team-based problem solving, they get bigger productivity and commitment in return.  

In this short segment, Chris connects the dots of the podcast season and reminds us that process, commitment and trust are wed.  

Everything Speaks... Everything is on Purpose... and Everything is your to manage, mismanage, or not manage.  There is no excuse; just choice.