07.23.2018 - By Experian
In a recent DataTalk, we had a chance to chat with Marlene Jia from TOPBOTS about ways businesses can use bots to scale customer service and marketing.
Marlene Jia (MJ) works with brand clients such as L’Oreal, WPP, and PayPal on their applied AI and bot technology initiatives. Her expertise in enterprise software and best practices helps corporations successfully evaluate, develop, and integrate emerging technologies.