Building Your Business with CCPIA® is a monthly series hosted by Rob Claus, CCPIA’s Director of Education. Each episode features industry leaders sharing tips and insights on commercial property inspections, plus solo episodes where Rob covers key trends and updates. Perfect for inspectors looking to grow and succeed!


DECEMBER 18, 2024 —  In this episode of Building Your Business, Rob Claus hosts Toby Thério and Kevin Labonté, founding members of Group Inspect in Quebec, Canada. They share their journey from independent inspectors to building a multi-inspector, multi-location firm with a strong focus on commercial property inspections. 

Tune in to learn about: 

• Group Inspect’s Dual Locations: Discover how Group Inspect operates across Quebec, with teams in Montreal and Quebec City focusing on residential and commercial inspections.
• Industry Backgrounds: Hear how Toby and Kevin transitioned from engineering and military careers to become leaders in the property inspection industry.
• Adapting to Change: Learn how Kevin is developing a training program to prepare inspectors for new Quebec multi-family inspection legislation and the evolving standards for inspection reporting.
• Navigating Sales in Two Countries: Explore the similarities and differences between Canadian and U.S. inspection markets, including the shared opportunities for growth and unique bilingual reporting requirements in Quebec.
• Memorable Projects: Dive into stories from large-scale inspections, such as 140-unit apartments, historic schools, and hidden attic apartments.
• Collaboration and Innovation: See how Group Inspect leverages teamwork, bilingual software, and AI tools to deliver high-quality reports while supporting inspectors.
• Why Go Commercial: Hear the advantages of expanding into commercial inspections, from market potential to long-term business growth.

Watch or listen (anywhere, anytime, and any way you like). Visit ccpia.org to browse the video library!