Vitals+Vision: Healthcare Leadership Insights With Relias

Burnout and Its Effects on Healthcare Workers With Jack Gorman | S1: Retention - E.3

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In this episode, Leigh chats with CEO and author, Jack Gorman, MD, about the pervasive issue of burnout in health care. Jack explores what burnout actually is, how it differs from “moral injury” and relates to patient risks, care quality, PTSD, and much more. The two also discuss what healthcare leaders can do to help and the reason that burnout is actually a very solvable problem.

Key Takeaways
  • [2:00] Jack explains what burnout is and what healthcare workers who experience it are actually feeling — and how that affects their work.
  • [6:15] Leigh and Jack discuss the extent to which things outside the realm of direct patient care — electronic health records, insurance paperwork, etc. — are contributing to burnout.
  • [9:00] Jack examines the existing burnout problem before COVID-19 and how the pandemic exacerbated the already-prevalent issue.
  • [19:00] He explores different degrees of burnout across various roles — specifically behavioral health and ICU workers.
    • Additional Resources
    • Want to view the episode transcript? Access it here: https://www.relias.com/resource/burnout-and-its-effects-on-healthcare-workers
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    Vitals+Vision: Healthcare Leadership Insights With ReliasBy Relias