Real Women

Business And IT With Paul Richardson


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Owner and founder of Inception Support, expert mac support for business and home, Paul Richardson joins Tracy this week on Sweat Grit & Hustle. Today Paul shares not just how he got to being his own boss, but also shares snippets of his knowledge in computing for those looking to create or grow a business for themselves.

 

KEY TAKEAWAYS 

  • When Paul left his old job to start his own business he didn’t want to poach any clients from his former company, so much so that he didn’t even tell his clients that he was leaving. When he did start up his business, some former clients seeked him out to hire him again. Paul found word of mouth so important at this stage. 
  • After Paul helped one client with a security problem in her IT system, she said to him “thank you, I can sleep tonight now”. That’s why he loves doing what he does. 
  • When using cloud based storage, you can end up with synchronisation errors. When you store it all over one or more computers in your network, then you don’t get these errors and you can replace the computers when needed. 
  • NAS - Network Attached Storage. 
  • Make your passwords unique because if one password is compromised then the hacker doesn’t have the keys to the kingdom. 

 

BEST MOMENTS

‘I love running my own business, I’m unemployable now’ 

‘I’m doing my dream job, I fix computers for a living and people pay me to do it’ 

‘The biggest security problem out there is not the computer, it’s the user’ 

‘Do not follow links unless you’re absolutely sure you know where it takes you’ 

 

EPISODE RESOURCES

www.inceptionsupport.com

[email protected]

 

ABOUT THE GUEST

Paul went straight from education into life as a printer engineer almost 20 years ago. 

Having arrived at a job doing what he loved, helping people with IT, Paul made the decision five years ago to move from being employed into working for himself. Now he's still doing what he loves, but doing so as his own boss. 

 

ABOUT THE HOST

With over 25 years of experience in IT Management and Business Consulting and 10 years plus helping hundreds of property investors through training, mentoring and speaking; Tracy founded Witch Property. Tracy is renowned for her knowledge on property & business and her ability to sell, market and grow the property individuals and companies she works with. 

With a wealth of experience in business and property, Tracy has a rare capability of mixing her skills in this space with her knowledge of the mind, to ensure a truly rounded experience for growth and development.

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PODCAST DESCRIPTION

This is a podcast for anyone starting out in business with a willingness to learn from others. Hear stories from guests that have gone from zero to hero in their business and find out what advice they have to share. Tracy will also be bringing you stories from everyday people who are just starting, or are only part way through their own story to success. 

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Real WomenBy Tracy Cartland-Ward & Dawn Willock