We live & work in a profession that is influenced by external factors that are beyond our control. Events a world away can impact or extend to our local markets. So how do you build a business that can sustain these market fluctuations? Jonathan Holfinger from NW Title in Columbus, Ohio joins Insider Host Brian Bushlach to share how he's diversified his business. And his "secret" to success? Well, it's no secret: good old fashioned hard work!