Giving a great production as well as great service goes a long way in the blue collar service business.  Wearing a clean uniform, communicating with the client well, putting on booties,  having confident eye contact, showing up in a clean truck, are some of the things that create an experience for the client.  They will call you back based on the experience the tech leaves them.  The will refer your company when the technician impresses them.  They will leave a glowing review when the tech makes an impression.  These are things we implemented and trained our techs to do in our clue collar service business.  These skills and expectations can be learned and are taught by The Tech Whisperer by signing up at morningtechmeeting.com.

Sponsored by Morning Tech Meeting

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Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.

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SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.