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Business-Led Advantage: Streamline Processes, Boost Profits
IdeaHelix Customer Success Officer, Rinoy Varkey, explains how telecom companies are revolutionizing customer experience and operational efficiency with business-led digital initiatives that align processes and culture through product standardization and end-to-end service automation. Can your organization capitalize on this transformative approach?
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In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Rinoy Varkey of IdeaHelix:
Learn More
About Our Guest
Rinoy Varkey, Customer Success Officer, IdeaHelix
Rinoy Varkey is the Customer Success Officer at IdeaHelix. He is an accomplished digital transformation champion, having led successful implementations globally. Previously, Rinoy served at IBM Consulting as a Global Partner, Salesforce and Salesforce Industries. Prior to this, he has held various Director-level roles at KPMG-ATOS, Oracle, and Vlocity.
Rinoy has overseen the implementation of complex programs using distributed delivery models in Communications, Media, Energy & Utilities and Financial Services. He leads with a business-first approach to delivering digital transformations that drive measurable impact on business KPI’s. Rinoy deploys innovative solutions for customers that use technology as an enabler for business advantage and agility.
Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.
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Interested in sharing your industry perspective as a podcast guest? Contact Us!
The post Business-Led Advantage: Streamline Processes, Boost Profits appeared first on Mplify.
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By MplifyIdeaHelix Customer Success Officer, Rinoy Varkey, explains how telecom companies are revolutionizing customer experience and operational efficiency with business-led digital initiatives that align processes and culture through product standardization and end-to-end service automation. Can your organization capitalize on this transformative approach?
Subscribe on Your Favorite Podcast Platform
Apple Spotify Pandora YouTube RSS Feed
In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Rinoy Varkey of IdeaHelix:
Learn More
About Our Guest
Rinoy Varkey, Customer Success Officer, IdeaHelix
Rinoy Varkey is the Customer Success Officer at IdeaHelix. He is an accomplished digital transformation champion, having led successful implementations globally. Previously, Rinoy served at IBM Consulting as a Global Partner, Salesforce and Salesforce Industries. Prior to this, he has held various Director-level roles at KPMG-ATOS, Oracle, and Vlocity.
Rinoy has overseen the implementation of complex programs using distributed delivery models in Communications, Media, Energy & Utilities and Financial Services. He leads with a business-first approach to delivering digital transformations that drive measurable impact on business KPI’s. Rinoy deploys innovative solutions for customers that use technology as an enabler for business advantage and agility.
Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.
More Episodes
Interested in sharing your industry perspective as a podcast guest? Contact Us!
The post Business-Led Advantage: Streamline Processes, Boost Profits appeared first on Mplify.