Business processes are the coordinated systems and practices that help your business operate, and help your people understand how their roles are related to the roles of others. What happens when those processes aren't working? How do you even know? In this episode we talk about symptoms of business process breakdowns. Learn how insidious dysfunction can become, how leaders can be contributing to problems without meaning to, and why a culture of problem-solving is crucial to running an efficient, profitable organization.

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