Teacher Turned Entrepreneur

Business Process Outsourcing with Jayesh Kasim, Valenta BPO


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Listen up for the story of a passionate entrepreneur who put his entrepreneurial desire atop a thriving career working 9-5 with other companies and garnered success for his ingenious thinking, fearlessness, and adoption of modern work practices. My guest is Jayesh Kasim, Co-Founder of the international franchising company Valenta BPO Franchise.
When Jayesh pivoted from his full-time job to chase his enthusiasm for doing something different, he calculated the franchising industry to be the least risky.
Starting with setting up a business that optimizes the backend processes for businesses using smart methods, Jayesh decided to start his own franchise business in 2018. Valenta BPO has offices in multiple countries today, including the US, UK, Canada, and New Zealand. Their business stands on three essential practices:
●      Working without human dependence: Because their work requires merely a repetitive digital transformation (like implementing bots and smarter digital transformation solutions), they can perform tasks with 100% accuracy and do it 24/7.
●      Keeping a client for life: Valenta BPO also provides a consulting-like service to look at a business process from start to end and figure out ways to do it better.
●      Providing resources to businesses that need it: Valenta BPO also provides its clients with the right resources at the right pricing point to succeed.
During our conversation, Jayesh also unpacks many knowledge points, including the specifics of their ideal customer, franchise candidate, competitors, and the basics of a franchise business.
Some other points to note:
●      This business is for someone who enjoys sales and business development and can reach out to other companies and solve their problems.
●      Valenta BPO offers franchisee onboarding through their online portal for an entire month, works with them until they crystallize the business plan, fine-tune it, and ensure ongoing support (even on meetings).
About Jayesh
Jayesh Kasim is the Co-Founder of Valenta BPO. Initially starting his professional life as an Engineer based in Queensland, Jayesh soon decided to follow his true passion into the Financial Services industry. His strong belief that quality and holistic financial advice should be accessible to all small businesses led him to build and grow several national award-winning financial services businesses.
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Teacher Turned EntrepreneurBy Dori Stewart